Effective February 2019.
Modified 27th April 2023.
By sharing your personal data with us, you will be able to get surveys targeted at your interests. While this helps to improve products and services, you also earn rewards for participating in our surveys.
Personal Information We Collect
When you visit or use the Surveyflix site, features or our services, you may be required to share information that identifies you personally. “Personal Information” refers to any information that can reasonably be used to identify, contact, or locate you. Examples of Personal Information may include, without limitation, your name, your email, your phone number, and your location.
Generally, we collect Personal Information when you provide it to us by visiting the Surveyflix site. This may include registering for an account with us, filling out surveys, joining a mailing list, or otherwise volunteering or providing information about yourself.
How We Use Your Information
To Provide You the Services: We use the information from Trait Surveys to determine whether you are carefully reading questions and providing deliberate, consistent, and candid answers. This helps us decide whether to include you in our clients’ surveys.
We also include questions to identify certain psychographic characteristics such as interests, activities, personal opinions, and possessions. This helps us to better direct surveys to you.
To Invite You to Take a Survey: We may send you an email or SMS message to invite you to take a survey. You may opt-out from receiving such emails by clicking on the "unsubscribe" link at the bottom of each email or selecting the opt-out link on the “Settings” page, and you may opt-out from such SMS messages by replying “STOP”. This will not stop other communications from us which may be necessary to provide you with the Service-Related Announcements: From time to time, we may send you emails related to the services we’re providing to you. You may not opt-out from receiving these emails without closing your member account.
Invitations to Additional Market Research Studies: You may be asked in a survey whether you have an interest in participating in additional market research, such as a phone interview, a product test, or a user experience study. If you elect to be considered for such a study, we may contact you so that you can participate. There will be an additional opportunity to opt out of the study at that point.
To Maintain the Safety and Security of Our Services: We may use your information for internal purposes designed to keep our services secure and operational, such as for troubleshooting and testing purposes. We may also use your information to verify with a third-party service provider that your email and mailing address correspond to a real individual, screen for, and prevent undesirable or abusive activity. In addition, we may need to inspect the data we hold to determine how to respond to legal requests or subpoenas.
Third-party information gathering
How We Share Your Information
Email address: We will not rent, sell, or share your email address with anyone without your express permission.
Your Survey Responses: We share your survey responses with our clients whose surveys you answered. The Clients may share these responses with third parties at their discretion.
When you answer a research survey, we provide the Client with your answers, your standard demographic information, and your location down to the zip code level. We do not provide your street address, name, phone number or email address.
We do not share your IP address, but we do let Clients see on a map approximately where you live. We may also share your survey responses with employees, service providers, and other third parties as described below.
Employees, Service Providers, and Other Third Parties: Our employees may access your complete responses together with any personally identifiable information we collected about you to the extent necessary to perform their jobs and to service your account.
Business Transitions: Merger, Transactions, Bankruptcy
In the event that Surveyflix or its affiliates (I) undergoes a corporate restructuring; (ii) enters into a merger, acquisition, sale or other transaction pursuant to which Surveyflix or any portion of its assets or stock is acquired by or assigned to a third party; or (iii) is involved in a bankruptcy, dissolution, reorganization, liquidation, similar transaction or proceedings, your personal information, including the questions and answers of your surveys and Research participation, may be among the items sold or otherwise transferred and may be shared with third parties, including buyers, service providers or law enforcement officials.
Cookies and Advertising Technologies
A cookie is simply a small text file containing information about the user that is placed by a website on a user’s computer or device.
We place cookies on your computer or device for a survey and other market research program control and fraud prevention purposes.
Web beacons and embedded scripts are invisible images or other programming code, which may be used on the Surveyflix site and Features for a variety of analytical purposes and to help us provide a better and more customized user experience, including, without limitation, providing personalized features and preferences to you within the Surveyflix site and Features; in doing so, we may link the information we collect from cookies and other similar technologies with your Personal Information and may track your browsing activity on our merchant partners’ website in order to provide you with advertising, content, surveys, offers, promotions and rewards, and for other marketing, administrative and general business purposes.
We will retain your information for as long as needed to provide you with our services, or as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Even when we delete the information, keep in mind that the deletion by our third-party providers may not be immediate and that the deleted information may persist in backup copies for up to twelve (12) months or as required by legal and/or technical requirements that apply to such third parties. In addition, your survey answers, and demographic traits, which have been provided to Clients as part of their survey results, will remain in our databases for as long as such Clients have active accounts or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. This information may also be held by any third party with whom this information had previously been shared.
Surveyflix has implemented commercially reasonable security measures to protect the loss, misuse, and alteration of your personal information under our control. For example, the access to your member account and the transfer of all personal information collected by us is done over HTTPS, we limit access to the information only to individuals who need the information to perform their duties, and we use reliable third-party providers to back up personal information.
However, transmission over the internet is not completely secure nor is any type of electronic storage, and there is always a risk that your information may be accessed or used by authorized third parties.
Video (Webcam) Responses, Screen Shares, and Photos: If you are invited to record a video response, share your screen as part of the response, or submit photos, and you accept that invitation, you will have an opportunity to opt-out and to review such content before submitting it.
If you do not submit the video, screenshots, or photos you will forfeit any remuneration promised for completing the survey and the associated response.
If you accept an invitation to record a video, the video will not only include you, it will include your background. Be careful not to have any sensitive personal information or sensitive items within view of the recording.
If you share an image of your device’s screen, be careful not to share anything on that image that you wish to keep private.
If you share some other image or photo, also be careful not to share without considering what might be in the foreground or background which you wish to keep private.
You may unsubscribe from offers and other communications from the Company by clicking "opt Out" on any page of our Surveys or by emailing us at through our Contact Email. We will process your request for removal within 15 business days.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website.